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Frequently Asked Questions

Quick Help

I just placed my order and there is an issue. What should I do?

For immediate issues, you should call the restaurant as soon as possible to make sure they get the information they need to prepare or cancel your order.

For service or billing issues, please email togo@boloco.com or contact us at 1-888-411-6626. We'll be happy to help!

I haven't received a confirmation message for my order.

Online: Check the My Recent Orders section of your homepage to see if your order has been confirmed by the restaurant.

Mobile: If you haven't received a text within a few minutes, call 1-888-411-6626 to check on the status of your order.

My order was wrong!

Please email togo@boloco.com with a description of the issue you experienced.