Frequently Asked Questions

Quick Help

I just placed my order and there is an issue. What should I do?

For immediate issues, you should call the restaurant as soon as possible to make sure they get the information they need to prepare or cancel your order.

For service or billing issues, please email togo@boloco.com. We'll be happy to help!

I haven't received a confirmation message for my order.

Check the My Recent Orders section to see if your order has been confirmed by the restaurant. Be sure to check your spam folders for any missing emails, just in case.

My order was wrong!

Please call the restaurant directly to request a refund or email togo@boloco.com with a description of the issue you experienced.